Terms of service


Welcome to ZAKETA.
By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Services. If you do not agree with any part of these terms, please do not use our website.

1. Store Information

2. Use of Website

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian. You agree not to use our website for any unlawful or unauthorized purpose.

3. Product Information

  • Product images are for illustration purposes only. Actual products may slightly vary in color or design.

  • All product descriptions and prices are subject to change without notice.

  • ZAKETA reserves the right to discontinue or modify any product at any time.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • ZAKETA reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

5. Pricing & Payment

  • All prices are listed in Pakistani Rupees (PKR).

  • Prices may change without prior notice.

  • Payment methods include Cash on Delivery (COD) and/or Online Payment, as available on the store.

6. Shipping & Delivery

  • We currently ship within Pakistan only.

  • Delivery times may vary depending on location and courier services.

  • ZAKETA is not responsible for delays caused by courier companies, weather, or other unforeseen circumstances.

7. Returns & Exchanges

  • Returns or exchanges are accepted only in case of damaged, defective, or incorrect products.

  • Customers must contact us within 48 hours of receiving the order.

  • Products must be unused and in original packaging.

  • Items damaged due to customer misuse are not eligible for return or exchange.

8. Customer Responsibilities

  • Customers are responsible for providing accurate shipping and contact information.

  • ZAKETA is not liable for delivery issues caused by incorrect details.

  • Fake, incomplete, or prank orders may be canceled without notice.

9. Privacy Policy

  • Customer personal information (name, address, phone number) is kept confidential.

  • Information is used only for order processing and customer support.

  • We do not sell or share customer data with third parties, except when required by law.

10. Limitation of Liability

ZAKETA shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or services.

11. Governing Law

These Terms & Services are governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

12. Changes to Terms

ZAKETA reserves the right to update or change these Terms & Services at any time without prior notice. Any changes will be posted on this page.

13. Contact Information

For any questions or concerns, please contact us:

📧 Email: samiullahawan032@gmail.com
📞 Phone: 0333-2588064